Thank you for visiting poppyshop.com.au. The following information is to ensure that your experience on our website is an enjoyable one. Any questions concerning any of our policies, please contact us on enquiries@poppyshop.com.au. 


We strive to present the most recent, accurate and reliable information on our website at all times. However, there may be occasions when some of the information featured on poppyshop.com.au may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if wrong information is reflected in price, item availability, or in any way that it affects your order. Please be aware that we reserve the right to amend errors or to update product information at any time without prior notice. In the event a product is listed at an incorrect price due to a photographical or typographical error, Poppyshop Toys & Gifts has the right to refuse or cancel any orders placed for product listed at the incorrect price. Poppyshop Toys & Gifts has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Poppyshop Toys & Gifts will issue a refund to your credit card account in the amount of the incorrect price. If a product happens to be unavailable at the time of your online purchase, we will contact you via email to notify you of its expectant date. You, the customer, reserve the right to omit that product from your total order. Poppyshop Toys & Gifts will credit your method of payment to reflect the correct price of the unavailable product.


The products displayed on our website in most cases are also available in store at 283 Lygon Street, CARLTON. The prices displayed on the website are quoted in AUD currency.


We have made every effort to display as accurately as possible the colours of the products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of colour will be accurate.


We will make every effort to respond quickly to your email messages.


We accept Cash, Visa, Mastercard and American Express